General terms and conditions
1.1. This document constitutes the general terms and conditions or the conditions for using virtual platform for sale of goods www.oktava-audio.com and its subdomains, which establish the rules of use, including the conclusion of a sale and purchase contract with this e-shop. By placing an order or visiting the website www.oktava-audio.com, the customer declares that he/she is familiar with these General Terms and Conditions and accepts them for binding in his/her dealings with the Seller, and undertakes to observe them.
1.2. This website is operated by Riotone Ltd.. Throughout the site, the terms “we”, “us” and “our” refer to Riotone Ltd.. Riotone Ltd. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
1.3. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
1.4. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
1.5. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
1.6. Identifying the user/ customer in order to reproduce his/ her statement, both for acceptance of the General Terms and Conditions and for the order made, is done through the log files stored on the server of www.oktava-audio.com, storing the user/ customer IP address, as well as any other information.
II. SUPPLIER IDENTIFICATION
(according to the Bulgarian law for ecommerce and the Bulgarian law for buyer protection)
1.Name: Riotone Ltd.
2. Adress: jk. Dianabad, bl. 31b, entr. A, Sofia 1172, Bulgaria
3. E-mail: email@example.com
4. Tel: +359876227378
5. BULSTAT Unified Identification Code/Number (UIC): 203682501
6. We are regulated/supervised by:
(1) Comission for personal data protection
Adress: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592
tel.: (02) 940 20 46
fax (02) 940 36 40
Email: firstname.lastname@example.org, email@example.com
web site: www.cpdp.bg
(2) Commission for consumer protection
Adress: pl. Slaveikov №4А, Sofia 1000
tel.: 02 / 980 25 24
fax: 02 / 988 42 18
hot line: 0700 111 22
website : www.kzp.bg
7. Registration under the Value Added Tax Law: № BG 203682501
3.1. Seller/Suplier/Trader – Riotone Ltd. or any partner of Riotone Ltd.
3.2. Customer – any person or other legal entity using the online www.oktava-audio.com shop in any way, including but not limited to viewing it, placing orders to it, buying, returning goods, etc.
3.3. Website – a virtual platform for selling goods located on the domain www.oktava-audio.com and its subdomains.
3.4. Account – section of the Website formed by an e-mail address and a password that allows the Customer to send the Order and which contains information about the Customer.
3.5. Order – electronic document representing a communication form between the Seller and the Buyer through which the Buyer declares to the Seller via the Website his/ her intention to purchase Goods and Services from the Website.
3.6. Goods and Services – any subject matter of the sale and purchase contract from the Website.
3.7. Promotions/Special Offers – any commercial communication aimed at promoting certain Goods and/or Services that are offered in limited quantities, unless expressly stated otherwise in the commercial communication, for a specified period of time stated by the Seller.
3.8. Contract – represents the distance contract concluded between the Seller and the Buyer for the purchase and sale of Goods and/or Services from the Website, integral part of which are the present General Terms and Conditions for using the Website..
a/ all the information on the Website that is accessible through an Internet connection and the use of a device with an Internet connection
b/ the information regarding the Customers and related to the Goods and/ or Services and/ or the applicable tariffs from third parties with which the Seller has concluded partnership contracts in some form
c/ details of the Seller or other data relating to it
3.10. Refund – the action by the part of Riotone Ltd. for refund to the Buyer as a result of cancellation or non-execution of a contract for sale and purchase from the Website.
3.11. Specifications – all characteristics and/ or descriptions of the Goods and Services as outlined in their description, which is provided by the manufacturer.
3.12. “User” is any person who has loaded the website www.oktava-audio.com on his/ her computer.
3.13. “Order” is any selected goods and all other attributes related to the delivery and payment of the product by the customer/ user.
3.14. The Internet Shop www.oktava-audio.com is owned by the SELLER
4.1. The customer can place an order to the e-shop by specifying valid e-mail address; accurately filled in address for delivery of the goods; accurately filled in contact details – two names, phone number.
4.2. The Customer undertakes and is responsible for ensuring that all purchase details, which he has stated by the order, completed and sent to the Seller, are true, complete and correct at the date of sending the order.
4.3. Any Goods and/ or Service added to the shopping cart are available for purchase within the available quantities. Adding Goods and/ or Service to the shopping cart does not result in the order being registered and automatically reserving the Goods/Service. The order is activated by clicking on the “Buy” button and completing the payment. The customer receives a confirmation of the order by electronic message /e-mail/, upon receipt of this confirmation, the contract is deemed to have been concluded. The place of concluding the contract is the address of the seller’s head office, and the date of concluding the contract – the date of sending of the confirmation by the seller. Goods are delivered only to members states of the EU and EEA.
4.4. Upon successful completion of the order, the Customer receives an order confirmation by e-mail at the e-mail address indicated by him/ her (We are not responsible if the Customer does not receive a confirmation e-mail because of incorrectly stated by him/ her e-mail address, as well as for a reason that is due to the electronic system where the customer’s mail is registered). The confirmation by e-mail indicates the ordered goods, the order number, the date and time of the order. Prior to order confirmation, the Seller has the right to specify the order by phone, only if additional information is required. By receiving a confirmatory e-mail, the contract is deemed to have been concluded.
4.5. By sending the order, the Customer authorizes the Seller to contact him/ her in any possible way when this is necessary in connection with the order made or the Contract concluded. In order to contact the customer, the seller may use third parties, including his/ her commercial agents or assistants /call centers, etc./
4.6. The Seller has the right to refuse to execute and/ or to cancel an Order already made by the Customer, about which should notify the Customer, if the amount for the ordered products is not received in the Seller’s account for online payment, and in case that the data provided by the Customer on the Website are incomplete and/ or incorrect. In these cases the refusal, respectively the cancellation of the order shall not give rise to any responsibility or consequent liability of either party to the other one, and accordingly none of them shall have the right to claim compensation from the other party for the cancellation of the order.
4.7. The Seller reserves his right to terminate unilaterally the contract with the customer by electronic message /e-mail/,sent to the indicated by the user e-mail address in case that a part of or all the goods ordered are not available, or cannot be delivered for reasons beyond the control of the seller. In the absence of stock availability of the ordered product, within the working week the Seller shall inform the user/ customer of their depletion by sending a message to the specified by the customer e-mail address.
4.8. Goods purchased from the online shop may be returned to seller’s central storehouse within 14 working days after the receipt of the goods. The goods must be accompanied by receipt or invoice; they shall be unused and as new, complete with all accessories, cables, manuals and software in undamaged original packaging. Goods must be protected for transit by a double box or cardboard outer. Riotone Ltd should be notified of your intention to return the goods (see contact information on www.oktava-audio.com).
All transport costs for return and replacement of an item shall be at the expense of the Customer. Riotone Ltd. is not responsible for lost goods. The goods should be returned to the following address:
Riotone Ltd. (Liudmila Khristova)
jk. Dianabad, blok. 31b, entr. A, Sofia 1172, Bulgaria
Once your item(s) have been returned, we will inspect its content, condition and functionality. If all of the above conditions have been met and the items are all in like-new condition, you will get your choice of a full refund or credit on account.
If any of the above conditions are not met, Riotone Ltd reserves the right to charge a restock fee, the amount will be equal to Riotone Ltd’s costs to either return the item(s) to like-new condition or equal to the reduced resale deduction(s).
4.9. The refund of the amount for goods returned to a central storehouse to the address specified in p. 4.8. shall be made by bank transfer or PayPal within 14 working days from the date of receipt of the goods in the central storehouse. The details of the bank or PayPal account, which the buyer wishes to receive the amount in, shall be provided in the return form. We are not responsible for an incorrectly specified bank or PayPal account. All bank expenses for the refund are paid by the customer.
4.10. In the event that ordered and prepaid by the Customer Goods and/ or Service cannot be delivered / provided by the Seller, the latter shall inform the Customer thereof and shall refund to the Customer’s account the already paid Goods and/or Service within 7 (seven) days after the date on which the Seller has ascertained this fact or after the date on which the Buyer has explicitly expressed his/ her willingness to terminate the Contract.
4.11. The Customer may refuse an order without being necessary to specify reasons for his/ her refusal. Cancellation of order can be made by phone or by e-mail (see contact details on www.oktava-audio.com) within 14 working days after receipt of the goods. For a refusal to be considered as valid, the User must provide: the number of the order made, the telephone number specified in the order, his/ her two names with which he/ she is registered on the Website, the e-mail address with which he/ she is registered on the Website, the value of the order, and shall fill in a return form for the goods, that shall be sent together with the delivery. All bank expenses for the refund are paid by the customer.
5.1. The customer pays the full price of the product, announced on the seller’s site. No partial payment is accepted. In case the customer pays only part of the announced price of the product, it is considered that the customer has waived off the contract and the amount paid is returned to the customer at his expense within the agreed term.
5.2. Payment is deemed to be effected with the validation of the seller’s bank account /for payment by bank transfer/ or by submitting the amount to our PayPal account.
5.3. The payment method is specified by the customer when submitting the order.
5.4. Payment costs are borne by the customer.
5.5. The payment of the ordered goods can be made by:
– transfer of funds to the seller’s bank account through the use of authorized payment systems and payment services
– PayPal payment
Regardless of the payment method chosen, the announced price of item does not change and no additional fees for handling the payment transaction shall be charged.
5.6. For each product ordered, the User shall pay the price announced in the e-shop at the time of the order confirmation.
5.7. The bank payment costs and the transport expenses are not included in the price and shall be paid by the customer.
VI. DELIVERY OF GOODS
6.1. The Customer chooses the delivery option. Deliveries are made by Bulgarian Posts (Registered mail) or DPD courier service (free for orders above 200 EUR) only to member states of the EU and EEA.
6.2. Delivery is only made upon successfully accepted orders. When your package is dispatched you will receive an e-mail with your tracking number and any other details considering your shipment.
6.3. The delivery period after acceptance of the customer’s order is usually around 6 working days.
6.4. The price of the product delivery is calculated upon the order completion.
6.5. If delivery cannot be made to your address for reasons under our control we will inform you as soon as possible.
6.6. Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, we will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery.
6.7. The customer has to inspect his/her parcel for any obvious damage upon delivery. If the package does not appear to be in good condition then please refuse the delivery and contact us as soon as possible. Failure to do so may affect any warranty claims that you make thereafter.
7.1. Defects or any other damage caused by negligent or improper treatment of the goods, improper installation, the use of unsuitable accessories or changes made to the original parts by the customer or a third party not commissioned by Riotone Ltd. are not covered by the warranty.
7.2. Signs of wear and tear from normal use are also excluded from the warranty.
7.3. If the customer accepts the goods or the object of the order despite being aware of a defect, he/she shall only be entitled to assert warranty claims to the extent described below if he/she has expressly reserved the right hereto in writing immediately after receiving the goods.
7.4. The warranty period for all items shall be 12 months. The period shall commence upon transfer of risk. If new goods develop a defect during the 12 month warranty period, you should follow our returns procedure (see p. 4.8 and 4.9.). In the event of a valid claim for a defect in the new goods, then we will (at our option) either:
7.4.1 replace those goods, if we have available the same goods at the same price;
7.4.2 repair those goods; or
7.4.3 refund or re-credit you the sum you have paid for the relevant goods within 30 days of the date that the relevant goods are returned.
7.5. If a fault develops during the warranty period, Riotone Ltd should be notified of your intention to return the equipment. Goods must be accompanied by receipt or invoice; they shall be complete with all accessories, cables, manuals and software in undamaged original packaging and protected for transit by a double box or cardboard outer for warranty repairs to be considered.
7.6. Riotone Ltd will then return the equipment when repairs have been carried out. If upon inspection, the fault is found to be outside of the manufacturer’s warranty conditions, a charge will be made for repair of the goods and their subsequent return.
7.7. Warranty formalities shall otherwise be carried out in congruence with the legal regulations.
VIII. PROVISION, PROCESSING AND PROTECTION OF PERSONAL DATA
8.1. Riotone Ltd, as an Administrator within the meaning of the law, collects personal data from individuals visiting the website www.oktava-audio.com online shop, and in this regard undertakes to ensure the confidentiality and protection of the personal data provided by the customers/users.
8.2. Any customer who uses the website and the services provided through it is deemed to be aware of this Policy and is committed to complying with it.
8.3. What kind of personal data are collected:
We collect only those personal data of the customers that are appropriate, necessary, related to the purposes being processed (“data minimizing”), which does not include a special category of personal data (“sensitive data”). The personal information that is collected includes the name, address, e-mail address, phone number, and IP address.
8.4. The personal data, which we collect in connection with the services offered by it through the website www.oktava-audio.com online shop are always processed only for the specific purpose due to which the data are provided by the customers/users and are not processed in a way incompatible with these purposes.
8.5. Riotone Ltd processing the personal data provided, shall ensure an appropriate level of security and protection against unauthorized or unlawful processing and against loss, destruction or damage by applying appropriate technical and organizational measures to that effect.
8.6. Basis for processing personal data
Riotone Ltd shall process the personal data on a legitimate basis because the personal data are provided by customers in connection with the goods and services offered through the website within the framework of a contract for purchase and sale or when necessary to fulfill the conditions governing the use of the platform/website of www.oktava-audio.com online shop. The main reason for the processing of personal data is the execution of a contract for purchase and sale when the customers make a purchase; when registering on www.oktava-audio.com online shop and/or when using any of our services or features, although there are other reasons that allow the Administrator to process them, such as his or her interest in answering the enquiries of customers, or based on the consent they give about the possibility to receive advertising messages.
8.7. Purposes for which personal data are processed
Riotone Ltd shall process personal data of its customers:
– for administering the registration of users at the online shop;
– for subsequent development, implementation and realization of the contract for purchase and sale, which is being concluded between the Administrator and the customers through the website of the online shop;
– to provide information directly related to the goods that customers request;
– to receive advertising messages about our proposals/offers/articles addressed to customers;
– when using re-marketing through trusted sites, including Facebook;
– when we require the opinion of our customers regarding the offered goods;
– when performing statistical analyzes and other analyzes of the services offered through the online shop;
8.8. How personal data are collected:
Customers provide their personal data voluntarily when using our website www.oktava-audio.com. For example, when sending a request for a particular article or service, or during the process of ordering the goods offered by Riotone Ltd through the www.oktava-audio.com online shop, and in particular when the customer/user fills in his or her personal data, which is a condition for access to certain features or services on the platform. The specified fields, which are indicated as mandatory for filling in, are the information the Administrator needs in order to conclude a contract for purchase and sale, to execute the delivery of the goods and for implementing the rights of the parties to the contract.
By providing the personal data under the previous point, the user agrees to receive by e-mail a confirmation of order and information for sending the order by courier. The user’s personal data shall only be used for the purpose of administering the particular order.
Upon consent to receive advertising messages, the user agrees to receive by e-mail current promotions, commercial offers.
8.9. Term of personal data storage:
Riotone Ltd, as an administrator, shall perform all necessary actions to protect and store personal data for the period during which the personal data are stored only to the extent and as long as it is necessary for the respective activity for which the data are provided, subject to the requirements and deadlines provided for in the applicable and effective regulations in the Republic of Bulgaria but for not more than 7 years. Upon expiry of this term, the customer/user’s personal data shall be destroyed.
The data provided for marketing purposes shall be retained until users notify that they no longer wish to receive the relevant information from us. Once the data processing goals have been met, the administrator destroys the data.
8.10. Access to personal data provided by users
Riotone Ltd, as an administrator of personal data, undertakes not to sell, provide or share for marketing purposes to third parties the personal data provided. Only authorized persons shall have access to these data.
Riotone Ltd shall provide personal information for the personal data of its customers to third-party service providers, subcontractors and other related organizations solely for the purposes of performing service activities for the customers/users, which they have given their explicit consent for.
The user’s personal data shall not be disclosed to third parties without the prior consent of the customer until the date of destruction, unless required by a statutory instrument or lawful order of a body of public authority. However, when third-party service providers are used, only the personal information needed to provide the service for which data are provided by customers/users shall be disclosed. The third-party recipients, whom Riotone Ltd works with, are mainly service providers through which it provides the goods purchased by customers. They shall use the personal data submitted to them to provide information and fulfill their obligations arising in that relation under contracts with them.
The provision of personal data to state institutions can only take place in the cases provided by the law and in a volume that does not exceed the purposes for which they have been requested.
The employees of Riotone Ltd guarantee and undertake to respect the confidentiality of the personal data of the users.
8.11. Right of access, correction or deletion of personal data
Customers/Users are entitled at any time to request:
1. Access to their personal data, collected in the process of providing and using the services, including: confirmation of whether we process the personal data provided to us, what data categories are, the purposes of such processing, and the recipients to whom the data are disclosed.
2. Correction of the personal data, which the customers/users have provided, when the data are inaccurate.
3. Deletion of the personal data, when they are no longer necessary for the purposes for which they have been collected or otherwise processed and there is no other legal basis for the processing than the consent on which the processing of the personal data is based, and when the data have been unlawfully processed. Withdrawal of consent shall not affect the lawfulness of the processing based on what has been given prior to its withdrawal.
8.12. To perform the abovementioned actions of access provision, correction and deletion of personal data is only possible when the user requests this by a written application addressed to the Administrator, which should contain:
1. Name, address and other identification data of the individual concerned;
2. Description of the request;
3. Preferred form for providing information;
4. Signature, date of filing, correspondence address and contact telephone;
5. Notarized Letter of Attorney when filed by an authorized person.
The application shall be sent to the address where the Administrator’s registered office is located, by registered mail or courier.
The Administrator shall notify the decision to execute the requested action or the refusal to do so within one month of application receipt. The notification hereof shall be sent by mail with a return receipt or can be received personally against signature.
8.13. Right of objection
In the cases provided by the law, each user has the right:
p. 1. to file an objection before the Administrator against the processing of the personal data relating to him/her, provided there is a legal ground for doing so. When the objection is justified, the personal data of the person concerned can not be processed anymore;
p. 2. to make an objection against the processing of personal data for the purposes of direct marketing;
p. 3. to be notified before his or her personal data are to be disclosed to third parties for the first time or used on user’s behalf for the purposes under the preceding paragraph of this article, providing the user with the opportunity to make an objection against such disclosure or use.
p. 4. Each user can complain about the way his or her personal data are processed by contacting us on tel. +359876227378
p. 5. In all cases when the customer/user considers that his or her data are being processed unlawfully or the response does not satisfy the request, the customer/user may contact the competent authority for personal data protection – the Personal Data Protection Commission. The Personal Data Protection Commission is the supervisory authority exercising legal control over the processing of personal data.
8.14. You may send any questions related to this Policy to e-mail firstname.lastname@example.org.
IX. GENERAL PROVISIONS
9.1. It is possible, due to the limited space and way of writing and displaying of the information, the product descriptions sometimes to be incomplete. For the description of the product are used common words and phrases, information is provided primarily on the type of product, its intended purpose and its characteristics.
9.2. All goods, including those in promotion and/or discount, shall be sold and delivered until stock quantities being depleted, even if this is not explicitly specified on the Website.
9.3. The General Terms and Conditions of Riotone Ltd regarding the www.oktava-audio.com online shop are mandatory for all Users of the Website.
9.4. Any use of this Website shall mean that the Customer has become thoroughly familiar with the General Terms and Conditions of its using and agrees to comply with them unconditionally.
9.5. The General Terms and Conditions may be changed unilaterally by Riotone Ltd at any time by publishing them on the Website. These changes shall take effect immediately and shall be binding for all Users and/or Customers.
9.6. Riotone Ltd has the right to make changes to the conditions of use at any time in its sole discretion or if they are imposed by virtue of a legislative act in force. They may possibly have a reverse effect regarding already confirmed and/or delivered orders.
9.7. If any provision of these General Terms and Conditions for using the Website is found to be invalid or inapplicable irrespective of the reason hereof, this shall not affect the invalidity or the applicability of the other provisions.
9.8. Riotone Ltd specifies that the product images are of informative and directional nature, respectively the delivered products may differ from the images due to a change in their characteristics or design.
9.9. By registering a Purchase Order on the Website, the Buyer agrees by phone or e-mail to receive the respective Goods or Service from the Seller against payment.
9.10. The sale and purchase contract concluded between the Customer and the Seller consists of these General Terms and Conditions and the information requested and provided by the Buyer on the Website.
9.11. The Customer has the right to publish opinions regarding Goods and/ or Services, as well as to contact Riotone Ltd at the specified addresses in the “Contacts” section of this Website or by phone. Posts or messages that contain obscene words or inappropriate vocabulary shall be removed from the Website or ignored. The Seller has the freedom to process the information received from the Customer without being necessary to motivate his actions in this regard. The Customer is entitled to only one registration and shall only use one user account on the Website.
9.12. The Customer is not allowed to use accounts of another registered User or to provide to third parties the opportunity to use his/her account. He/she has no right to maliciously create additional registration accounts in order to misuse the functionality of the Website or other Users, or to attempt to represent himself/herself for another User.
9.13. Communication with the Seller may be accomplished by direct contact with him or through the addresses indicated on the Website in the section “Contact”. The Seller has the freedom to handle the information obtained without the need to justify this.
9.14. Riotone Ltd may publish on the Website of the www.okatva-audio.com online shop advertising or promotional information about the Goods and/ or Services and/ or the promotions offered by it or its partners for a certain period of time, as well as stock availability information.
9.15. All prices of the Goods and/ or Services on the Website are final; they are stated in euros (EUR) with all taxes or fees required by law.
9.16. In case of online payments or bank payments, the Seller shall not bear any responsibility for any charges in connection with fees, commissions or other additional payments made by the Buyer in respect of the transaction itself, as well as in the cases of exchanges of the currency applied by the bank, which has issued the card to the customer, in cases where the currency is different from EUR. The costs related to such payments shall be solely for the Buyer’s expense.
9.17. All images displayed on the Website are solely intended to provide some insight about the type of the Goods/ Service offered, rather than to represent it exactly. The Customer shall have no right to claim any Seller’s liability for such discrepancies.
9.18. The Seller shall have the right to use subcontractors for the provision of the Services offered on the Website without the need to notify or obtain the Buyer’s consent for this.
9.19. The Seller guarantees to its Users/ Customers the confidentiality of the provided information and personal data. The latter shall not be used, disclosed or brought to the knowledge of third parties except in the circumstances and under the conditions set forth in these General Terms and Conditions. The Seller shall protect the User’s/ Customer’s personal data that has become known to it when filling in the electronic form for making a purchase request, and this obligation shall be waived in the event that the Customer has provided untrue data. Subject to the applicable legislation and the provisions of these General Terms and Conditions, the Seller may only use the Customer’s personal data for the purposes set out in the contract. Any other purposes for which the data might be used shall be in line with the Bulgarian legislation, the applicable international enactments, the Internet ethics, the moral rules and the good morals.
9.20. The Seller undertakes not to disclose any personal data about the Customer to any third party – state authorities, commercial companies, individuals, etc., except in the cases when the Seller has received explicit written consent of the Customer, when the information is requested by state bodies or officials, which the current legislation has entitled to request and collect such information. The Seller is obliged to provide the information by virtue of the law.
9.21. All copyrights and intellectual property rights on the website, images, design, designations and others belong to Riotone Ltd. By accessing and/ or using the site, the user does not receive any consent or permission to use the copyright and intellectual property rights of Riotone Ltd.
9.22. By using the site, the user is not entitled to copy, reproduce or use in any other way images, trade names or brands, even if the use is for personal purposes.
X. FORCE MAJEURE CIRCUMSTANCES
10.1. The parties shall be exempted from fulfilling their contractual obligations in the event of force majeure circumstances. Force majeure circumstances are those under Art. 306, para. 2 of the Commercial code.
10.2. Provided that within 14 (fourteen) days after the date of the force majeure event it does not cease, either party shall have the right to notify the other party that it terminates the Contract without owing compensation to the other party for any possibly incurred damages.
XI. OTHER CONDITIONS
11.1. Applicable to the contract between Riotone Ltd and the customer is Bulgarian law.
11.2. The language of the contract is English.
11.3. All disputes between the parties shall be resolved in the manner of understanding and goodwill. In the event that consent is not reached, any unresolved disputes, including disputes arising out of or relating to its interpretation, invalidity, performance or termination, as well as disputes concerning the completion of gaps in the contract or its adaptation to newly arisen circumstances, shall be resolved by the competent court at the place of the TRADER registration, in accordance with the Bulgarian legislation.